Aiming for

Operational Excellence

Quality, Safety and

Environment Policy

At MOCA Logistics and Industrial Solutions Inc, we specialize in the management, coordination, and execution of warehouse project services, focusing on the launch, retrofit, and decommissioning of industrial spaces.

We prioritize customer satisfaction by delivering high-quality services while ensuring employee safety and environmental protection. To achieve this, we are committed to:

Directing our efforts toward customer satisfaction by meeting their needs, requirements, and all applicable legislation.

  • Providing safe and healthy working conditions to prevent injuries, accidents, and occupational illnesses.

  • Eliminating hazards and reducing risks through ongoing identification and assessment, applying effective controls.

  • Promoting consultation and active participation of workers in safety and health matters, ensuring effective communication.

  • Protecting the environment by preventing pollution, controlling environmental impacts, and using resources efficiently.

  • Offering continuous training and education to our employees to enhance their competence, inform them about occupational hazards, and raise awareness of environmental responsibilities, ensuring they work safely and sustainably.

  • Continuously improving the integrated management system for quality, safety, occupational health, and environmental protection by evaluating performance and establishing clear objectives.

This quality, safety, and environmental policy will serve as a foundation for establishing objectives and will be reviewed periodically to ensure its relevance and effectiveness.

  • Maintain a Customer Satisfaction Score of 95% or higher through exceptional service on projects awarded by our clients

  • Increase sales year-over-year by deepening customer penetration through enhanced customer relationships.

  • Increase commercial presence within our primary client by securing agreements in new business units

  • Implement digital transformation to automate organizational processes

  • Create and implement MOCA Academy to train Mocanos as warehouse services experts, driving operational excellence and customer satisfaction

Objectives 2024

5 QMS Strategic

Innovative Solutions

Proven Excellence

Take the first step toward excellence. Click below to explore how our commitment to quality, safety, and sustainability can elevate your next project.